Return and Exchange Policy
Last Updated: September 2026
At Sweatworking Collective, we want you to feel confident when making a purchase from our shop. Please review our return and exchange policy before completing your order.
All Merchandise is Final Sale
All merchandise purchased from Sweatworking Collective is final sale.
We do not offer returns, refunds, or exchanges for change of mind, incorrect sizing, colour preferences, or other personal preferences.
Please review product descriptions, sizing information, and your order details carefully before completing your purchase.
Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible so we can review the issue.
When contacting us, please include:
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Your full name
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Your order number
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A brief description of the issue
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Photos of the item and issue, where applicable
Once we have reviewed your request, Sweatworking Collective will work with you to determine an appropriate resolution.
Please contact us at:
Order Issues
If you notice an issue with your order after placing it, please contact us as soon as possible.
While we cannot guarantee that an order can be changed or cancelled once it has been placed or processed, we will do our best to assist where possible.
Consumer Rights
Nothing in this Return & Exchange Policy is intended to limit or exclude any rights or remedies available to you under applicable consumer protection laws.
Contact Us
If you have any questions about your purchase or this policy, please contact:
Sweatworking Collective
#108 – 950 West Broadway
Vancouver, BC V6H 1G5
admin@sweatworkingco.com